PRIVACY STATEMENT

Reliability Systems values your privacy

Vitech Reliability Systems considers the guarding of your privacy as of the utmost importance. This Reliability Systems Privacy Statement states our commitment to maintaining your privacy.

Reasons for collecting information

Reliability Systems only collects such information as is necessary to conduct business with you. You will always know what information is being collected, and will have the option to choose how Reliability Systems utilises your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.

Reliability Systems and its service providers will only use personal or business information you have supplied in order to:
• identify you as the product owner and to provide better customer service to you, your business partners and your employees;
• perform authorised financial transactions with you and your associated service providers;
• operate our business as it pertains to you;
• keep you informed about Reliability Systems' products and services and those of relevant business partners; and
• fulfil legal and regulatory obligations.

Aggregated data that contains no information specific to a particular person or business may be shared with our business partners, for example, aggregated statistical trend in a particular industry sector.

How we use your information

Reliability Systems uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfilment, product registration and company file activation, provide transactional services and customer support and for secure access to Reliability Systems' websites.

Product promotion

Reliability Systems needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers (you may, however, notify us at any time that you do not want to receive any marketing communications from Reliability Systems)

Order fulfilment

When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). Reliability Systems uses this information to fulfil your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Transactional Services

To facilitate the provision of the transactional service for which you have applied Reliability Systems is required to pass information you have provided to its service providers.

Reliability Systems website access

Many useful services are currently available at Reliability Systems' websites and more services are being planned. Your information gives you authorised access so that you - and only you - can update your personal information, access online help or perform financial transactions.
Our web sites may contain links to other sites belonging to other parties and which are beyond the control of Reliability Systems. Please note that we cannot vouch or be responsible for the privacy practices of non-Reliability Systems sites.

Accountability and legislative compliance

Reliability Systems informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. Reliability Systems will take appropriate disciplinary measures to enforce privacy responsibilities of its employees.
If Reliability Systems contracts with external service providers to provide service support, Reliability Systems will require them to conform to the Reliability Systems privacy policy.
• The Reliability Systems Privacy Statement has been developed in accordance with relevant local and international privacy legislation.

To demonstrate that our privacy policy accords with this privacy legislation, we are committed to a voluntary self-assessment procedure and, in some countries, subject to supervision and inspection by appropriate government agencies.

Correction of problems

If you have any questions or you believe that Reliability Systems has not adhered to this Privacy Statement, please contact the Privacy Officer in your local Reliability Systems office. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.

In the event that you need to update or correct your personal or business information, you can do so by contacting us. Alternatively, you can call, fax, or mail changes to your personal information to your local Reliability Systems office.

Changes to this Privacy Statement

Any changes to this Privacy Statement that may be made from time to time will be available on the Reliability Systems website. You can also obtain a copy of the current Privacy Statement by either emailing or writing to the privacy officer in your local Reliability Systems office.